Terms and Conditions
Welcome to Printing Planet. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.
Please read them carefully before placing an order.
1. General Information
Printing Planet provides custom printing services including, but not limited to, T-shirts, hoodies, mugs, flyers, brochures, business cards, posters, banners, and other promotional materials. These terms apply to all users, customers, and visitors of our website.
2. Orders & Acceptance
All orders placed through our website, email, or any other communication channel are subject to acceptance by Printing Planet. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing, artwork issues, or unavailable products.
3. Custom Printing & Artwork Approval
All products are custom-made based on customer-provided designs. Customers are responsible for ensuring that artwork, text, spelling, sizes, and colours are correct before final approval.
Once artwork is approved and printing has started, changes or cancellations are not possible.
4. Colour Accuracy
While we aim to achieve the closest possible colour match, exact colour reproduction cannot be guaranteed due to differences between screen displays (RGB) and printed materials (CMYK). Minor colour variations are considered acceptable and do not constitute a defect.
5. Pricing & Payments
All prices are displayed in the applicable currency and are subject to change without prior notice. Payment must be made in full before production begins, unless otherwise agreed. Bulk order pricing may vary based on quantity and specifications.
6. Turnaround Time
Estimated production and delivery times are provided as a guideline only. While we strive to meet deadlines, Printing Planet is not responsible for delays caused by courier services, supply issues, or unforeseen circumstances.
7. Delivery & Collection
We offer delivery services to ensure your order reaches you safely. Delivery times may vary depending on location and courier availability.
Customers are responsible for providing accurate delivery information. Printing Planet will not be liable for delays or losses caused by incorrect details.
8. Returns & Refunds
Due to the custom nature of printed products, returns or refunds are not accepted unless there is a clear printing error or defect caused by us. Any issues must be reported within a reasonable timeframe after receiving the order, along with supporting evidence.
9. Cancellations & Changes
Orders can only be cancelled or modified if production has not yet started. Once printing begins, cancellations or changes are not possible.
10. Intellectual Property
By submitting designs or artwork, customers confirm that they own the rights or have permission to use the content. Printing Planet is not responsible for copyright or trademark violations resulting from customer-provided materials.
11. Limitation of Liability
Printing Planet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the value of the order placed.
12. Website Use
Users agree not to misuse the website, attempt unauthorised access, or engage in any activity that may harm the website or its users. We reserve the right to restrict access if misuse is detected.
13. Changes to Terms
Printing Planet reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website and services indicates acceptance of any changes.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through our website or customer support channels.