Shipping & Delivery Policy
At Printing Planet, we are committed to ensuring that your orders are delivered safely and on time.
This Shipping & Delivery Policy explains how we handle shipping, delivery timelines, and related responsibilities.
1. Delivery Options
We offer reliable delivery services throughout the UK for all our products including T-shirts, hoodies, mugs, flyers, posters, and business cards.
You can choose from the following options at checkout:
- Standard Delivery
- Express / Priority Delivery
Delivery fees are calculated based on order size, weight, and location.
2. Processing Time
- All orders are custom-made, so processing typically takes 2–5 business days depending on product type and order size.
- Large or bulk orders may require additional processing time.
- You will receive order confirmation and updates throughout production and delivery.
3. Estimated Delivery Times
- Delivery Type
- Estimated Timeframe
- Standard Delivery 3–7 business days
- Express Delivery 1–3 business days
Please note that these timeframes are estimates and may vary due to courier schedules or unforeseen circumstances.
4. Shipping Restrictions
- We currently ship only within the United Kingdom.
- Delivery is made to the address provided at checkout, so please ensure your details are accurate.
- Printing Planet is not responsible for delays or losses due to incorrect or incomplete addresses.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can monitor your shipment through the courier’s tracking system.
- For any delivery-related queries, please contact our customer support team.
6. Damaged or Lost Items
- If your order is received damaged or goes missing in transit, contact us immediately with photos or evidence of the issue.
- Verified claims will be either replaced or refunded at our discretion.
- Printing Planet is not responsible for courier delays outside of our control.
7. Contact Information
For any questions regarding shipping, delivery options, or tracking, please reach out to our support team through the contact page, email, or phone.